16 Nov 2018
17 Nov 2018
Accor Accor



Customers satisfaction

Our dedication to providing highest quality service is best verified by our Guests’ opinions.

We take care of every one of our Guests and pay attention to detail - our staff’s perfectionism, the advantages of the Hotel itself and its picturesque setting are all reasons why our visitors trust us and keep coming back. The opinions of our happy Guests are a perfect testimony to this fact.

Greathotel location

Great hotel location and wonderful settings are definite advantages. Further advantages are the available space and the possibility to engage in many activities (large swimming pool). Points awarded for the closeness of Gubałówka and a ski piste with lifts.


Another visitin Mercure-Zakopane

This is yet another visit in Mercure-Zakopane for us. Nothing changed compared to two years ago. The reception desk service is still friendly and helpful (Basia is wonderful), room service is top notch, the view from our room - priceless. Highly recommended!


A legendary place in Zakopane

A legendary place in Zakopane. Great location, pleasant room with a balcony, great food (especially the terrace grill), cool bar. The service is very ok. And mostly, the scenic view from the balcony - the best in Podhale!


For the mostdemanding

I recommend staying the Mercure Kasprowy Hotel to even the most demanding of guests. Everyone is very friendly - from the reception desk to hotel service. The rooms are clean and well furnished. You can take the lift directly from the room to the leisure level (swimming pool, gym, massage room). HIGHLY RECOMMENDED!


Perfect forholidays with kids

We come to this hotel every summer with our children. It’s great, especially the indoor and outdoor pools. Hotel service is top notch, always smiling and friendly, rooms have amazing views, you might not want to leave the restaurant with a view of the Tatras, the food is very good, especially breakfast which are enormous and full of local dainties - if this is not enough for anyone, the centre of Zakopane offers many Janosik-style restaurants. Recommended.



I am lost for words - eating breakfast with such a view! (...) I am very pleased with my stay in the Kasprowy hotel! I would very much like to come back some time :)


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