Hotel Regulations

Hotel Management would appreciate your cooperation in adhering to this regulation, which aims to ensure a peaceful and safe stay for you.

§1

1. The hotel room is rented on a daily basis.
2. The hotel day starts at 16:00 on the day of arrival and ends at 12:00 on the next day.
3. Payment for the stay is required in advance, no later than at check-in.
4. At the hotel reception, you can secure the amount due for your stay by pre-authorizing your payment card for an amount no less than the total sum of your reservation.
5. If the payment for the reservation is not covered, the receptionist may refuse to issue keys to the room.

§2

1. If you wish to extend your stay beyond the initially booked period, you should notify the reception by 10:00 on the day your room rental period ends.
2. The hotel will accommodate your request to extend the stay if possible.
3. Extending the stay may incur additional charges.

§3

1. Hotel guests may not transfer their room to others, even if the period they paid for has not expired.
2. Unregistered persons may stay in the hotel room from 7:00 to 22:00. After 22:00, it is mandatory to register additional people staying in the room with the guest.
3. The hotel may refuse service to a guest who, during a previous stay, seriously violated the hotel rules, caused damage to hotel property, the property of other guests, or caused harm to guests, hotel staff, or others, or otherwise disrupted the peaceful stay of other guests or the functioning of the hotel.

§4

1. The hotel provides services according to its category and standard. If there are any concerns regarding the quality of services, guests are requested to report them promptly at the reception so that the hotel can respond immediately.

2. The hotel is obligated to ensure:

   a. Conditions for full and unrestricted relaxation of guests;
   b. The safety of the stay, including confidentiality regarding guest information;
   c. Professional and polite service for all services provided at the hotel;
   d. Cleaning the room and carrying out necessary repairs during the guest's absence; repairs in the guest's presence only if they express such a wish;
   e. A technically functional room; if faults occur that cannot be resolved, the hotel will try to move the guest to another room or mitigate the inconveniences as much as possible.

§5

1. Upon request, the hotel provides the following services free of charge:

   a. Providing information related to the stay and travel;
   b. Wake-up service at a specified time;
   c. Luggage storage (the hotel may refuse to store luggage outside of the stay period or items not considered personal luggage), unless prohibited by mandatory legal regulations;
   d. Storing money, securities, and valuable items in the hotel safe at the reception during the guest's stay, unless prohibited by mandatory legal regulations. The hotel may refuse to store these items if they pose a security risk or if they are too valuable or take up too much space relative to the size or standard of the hotel.

§6

1. The hotel is responsible for the loss or damage of items brought by guests in accordance with the provisions of articles 846-852 of the Civil Code.
2. The affected guest should notify the hotel reception immediately upon discovering the damage.

§7

1. Quiet hours are in effect from 22:00 to 7:00 the next day.
2. The behavior of guests and others using the hotel’s services should not disrupt the peaceful stay of other guests. The hotel may refuse further services to anyone who violates this rule.

§8

1. Each time a guest leaves their room, they should ensure that the door is securely locked.
2. The guest is financially responsible for any damage or destruction of hotel property caused by them or their visitors.
3. For fire safety reasons, the use of heating appliances, irons, and similar devices that are not part of the room's equipment is prohibited in the hotel rooms.

§9

1. Personal items left by a departing guest in the hotel room will be sent to the address provided by the guest.
2. If no such instructions are provided, the hotel will store the items for 3 months.

§10

1. The hotel garage prohibits the entry of cars with LPG installations and electric vehicles.

2. Bicycles and electric scooters with attached batteries are not allowed in the hotel or stored in the building.

3. Parking and the garage on the hotel premises are paid according to the following price list:

   a. Unattended parking: From April to June and September to November - 40 PLN/day. From December to March and July to August - 50 PLN/day.

   b. Monitored parking: From April to June and September to November - 60 PLN/day. From December to March and July to August - 70 PLN/day.

   c. Garage: From April to June and September to November - 80 PLN/day. From December to March and July to August - 100 PLN/day.

   d. VIP Parking: First 15 minutes free, then 500 PLN/day.

4. Payment for parking, according to the rate and the guest’s booking offer, should be made at the hotel’s main reception.

 

Hotel Management 

We wish you a pleasant stay at Hotel Bachleda Kasprowy.